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THE ONLY DEDICATED COSMETIC SURGERY HOSPITAL IN DERBYSHIRE AND SOUTH YORKSHIRE. [X]

PRIVACY & COOKIES

This privacy policy sets out how The Alexandra Private Hospital uses and protects any information that you give The Alexandra Private Hospital when you use this website.

The Alexandra Private Hospital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Alexandra Private Hospital may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06/07/2012.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or contacting us >>

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us >>

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Cookies

This website uses things called "Cookies" to ensure your experience of the site, and our ability to improve it is enhanced. Specifically, the following Cookies are in use:

- Google Analytics (3rd party). We use this to see how many visitors we are getting, and how they found us. You can find out more about Google Analytics' Cookies here: http://www.google.com/policies/privacy/ads/#toc-analytics

- Social Media Sharing and Integration (3rd party). We use Facebook and Twitter functionality within this site so that you can share items of interest, or become a fan of our Social Media Profiles. You can find out more about Facebook's Cookie use here: http://www.facebook.com/help/?faq=115180708570932 , and Twitter's here: https://twitter.com/privacy

- We also sometimes use video embedding, like YouTube or Vimeo (3rd party) to enhance your experience of content on our site. You can find out about YouTube's Cookie policy here: http://www.google.com/intl/en/policies/privacy/, and Vimeo's here: http://vimeo.com/privacy

Our site also uses Cookies to enhance the experience for members / users, as follows:

exp_tracker
Don’t let the name fool you - this cookie doesn’t track what you do online. It only keeps track of the last 5 pages you visited on http://www.alexandraprivatehospital.com. This information allows http://www.alexandraprivatehospital.com to redirect you to the page you were on before submitting a comment or sending us an email through the contact form.

exp_last_activity
This cookie contains the date of your last activity on http://www.alexandraprivatehospital.com.If you haven’t been active on the site before, your last activity will be set to the current time.

exp_last_visit
This cookie is only relevant to registered users. If you’re browsing http://www.alexandraprivatehospital.com as a guest, this cookie will be set to a date in the past.

The cookies exp_last_activity and exp_last_visit allow http://www.alexandraprivatehospital.com to show you which content has been updated since your last visit.

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PATIENT TESTIMONIALS

"Just to say a big thank you to all the people involved in making my blepharoplasty operation a huge success. It has made me feel a whole lot better in myself...
This operation was something I’ve been meaning to do for quite a long time now. From coming into Alexandra Hospital to leaving on my short stay, everyone helped me in reassurance of my operation...THANK YOU ALL

- Phillip